Brand consistency lessons from Rome
Rome ruled five million square kilometres with a handful of fixed rules. What that means for brand consistency, design systems and the freelancers who work inside them.
Rome ruled five million square kilometres with a handful of fixed rules. What that means for brand consistency, design systems and the freelancers who work inside them.
The Von Restorff effect says the odd one out is remembered. But a brand that only looks different, without changing in substance, trades trust for attention. A look at the neuroscience, UX practice and the trap of cosmetic rebranding.
Why do we like people more after we have helped them? The Ben Franklin effect turns a simple request into a bond. How it works in people, how brands use it, and what it means for UX design.
Perfection earns admiration. Honesty earns trust. A creative director on the Pratfall Effect, a confession to his boss over a beer, and why the brands we believe are the ones that admit what they are not.
A wobbly chair can be irreplaceable. A flawless handbag can end up at the back of a closet. The IKEA effect explains why and what it means for design in an age of effortless output. Explore the neuroscience behind it.
AI-generated images can look flawless and still feel wrong. In a live A/B test with 3,680 page views, the version with real people earned 13% more clicks. This essay explains the Uncanny Valley in the age of generative AI and why brands now face a new question: not “Does it look real?” but “Is it real?”
Church bells and push notifications, confession and the Genius Bar: an essay on the psychological architecture shared by ritual and interface design and where the analogy breaks down.
Audience logic asks who someone is. Perception architecture asks what state they’re in and why that question changes everything about how digital products should be designed.
How do you design digital products for people with dyslexia? An essay on typography, structure, and the neuroaesthetics of real accessibility.
Methods have a bad reputation in the creative industry. They are seen as a crutch – a confession that inspiration has failed. The opposite is true. I used them from A Bola to Audi: ten tools for anyone stuck in a creative block who needs a precise way out.